INADEC: Consumidores reembolsados em 70 milhões de kwanzas

A resolução de conflitos mediados pelo Instituto Nacional de Defesa do Consumidor (INADEC), nos meses de Outubro e Novembro, culminou com o reembolso de 70 milhões de kwanzas a diversos clientes.

Foram ao todo solucionados 30 conflitos entre consumidores, comerciantes e prestadores de serviços, pelo país.

Das mediações, fazem parte processos a empresas como a Global e a Fidelidade Seguros, que resultaram no reembolso a consumidores de um total de 13,9 e 15 milhões de kwanzas, respectivamente, em processos onde os consumidores conseguiram provar na esfera jurídica que foram prejudicados pelo comerciante por má-fé e negligência.

Para o INADEC, o resultado é positivo, sendo que os fornecedores reconheceram as falhas e colocaram o consumidor como o centro da saúde económica das respectivas empresas.

Serviços de fiscalização

Quanto ao processo de fiscalização no mercado de consumo, o Instituto de Defesa do Consumidor efectuou um total de 463 visitas de constatação que culminaram na verificação de 237 infracções, 88 denúncias, 205 notificações, oito apreensões, oito acções de inutilização de produtos, entre outras acções de carácter obrigatório.

No decorrer das visitas, o grupo de fiscalização apreendeu, na província do Cuando Cubango, 39 pacotes de bolachas de sabor água e sal, 13 latas de gasosas e três baldes de margarina, todos por caducidade. Nos mesmos termos, foram inutilizados, na província do Cunene, 898 caixas de sheltox, que está em desacordo com os padrões de consumo.


Nos últimos dois meses, o INADEC recebeu um total de 1.387 reclamações pelos canais normais e por intermédio do Call Center, das quais 289 foram resolvidas e 251 encontram-se em fase de resolução.

Destacaram-se nesse período como empresas mais reclamadas, a Universidade Independente de Angola com 42 reclamações, seguida da Universidade Metodista com 38 reclamações, Angomart com 19, Universidade Metodista com 18 reclamações, a ENDE com 13 reclamações.

Pelo Call Center, o instituto registou cerca de 3.052 chamadas, 2.761 pedidos de informações e prestou 110 apoio jurídico.



  1. You made some really good points there. I looked on the net to learn more about the issue and found most individuals will go along with your views on this site. Salome Jacobo Pearse

  2. Hello there. I found your blog by way of Google while looking for a similar topic, your web site came up. It appears to be good. I have bookmarked it in my google bookmarks to visit then. Norah Langsdon Townie

  3. Great awesome things here. I am very satisfied to see your post. Thanks so much and i am having a look ahead to touch you. Will you please drop me a mail? Chastity Fairleigh Teddman

  4. Thanks so much for providing individuals with remarkably spectacular chance to read from this site. It is often so pleasant and packed with a good time for me and my office acquaintances to search the blog particularly 3 times every week to study the fresh secrets you have. Not to mention, we are usually motivated with the exceptional tips and hints served by you. Some 2 ideas in this posting are essentially the most effective I have had. Lucine Farrel Fokos

  5. Once I originally commented I clicked the -Notify me when new feedback are added- checkbox and now each time a comment is added I get 4 emails with the same comment. Is there any manner you can take away me from that service? Thanks! Liz Saw Stockton

  6. In general, I think that cryptocurrencies are scams, but when I read about TRADER, I started to change my mind, although I have not decided yet. I will read more about that. I will inform them. Raven Norry Baiel

  7. Hey! This is my first comment here so I just wanted to give a quick shout out and tell you I genuinely enjoy reading your blog posts. Can you suggest any other blogs/websites/forums that cover the same topics? Thank you! Roshelle Harmon Chasse

  8. Very good point which I had quickly initiate efficient initiatives without wireless web services. Interactively underwhelm turnkey initiatives before high-payoff relationships. Holisticly restore superior interfaces before flexible technology. Completely scale extensible relationships through empowered web-readiness. Mariam Jeddy Kaete

  9. Have you ever considered publishing an ebook or guest authoring on other blogs? I have a blog based upon on the same subjects you discuss and would really like to have you share some stories/information. I know my viewers would enjoy your work. If you are even remotely interested, feel free to send me an email. Freddie Link Saree

  10. Very good point which I had quickly initiate efficient initiatives without wireless web services. Interactively underwhelm turnkey initiatives before high-payoff relationships. Holisticly restore superior interfaces before flexible technology. Completely scale extensible relationships through empowered web-readiness. Antonietta Hardy Gorrono

  11. Greetings! Very helpful advice within this article! It is the little changes that produce the biggest changes. Many thanks for sharing! Rickie Bradford Chappell

  12. The next time I read a blog, Hopefully it does not disappoint me as much as this particular one. I mean, I know it was my choice to read through, however I truly thought you’d have something useful to talk about. All I hear is a bunch of crying about something you could possibly fix if you were not too busy looking for attention. Vi Deane Jolenta

  13. Keep up the good work , I read few blog posts on this website and I conceive that your weblog is rattling interesting and has got sets of excellent info . Portia Menard Plato

  14. I really love your site.. Excellent colors
    & theme. Did you build this web site yourself?

    Please reply back as I’m planning to create my very
    own website and would love to find out where you got this
    from or just what the theme is called. Appreciate it!

    Feel free to surf to my web blog :: CBD for dogs

  15. I’ve been surfing online greater than 3 hours today, yet I by no means found any fascinating article like yours.
    It is lovely worth sufficient for me. In my opinion, if all website owners and
    bloggers made good content material as you probably did, the net will likely be a lot more useful
    than ever before.

    Feel free to surf to my web page … cbd gummies

  16. This video is presenting does vital flow work but also try to cover the following subject:—Wellness-Website/Vital-flow-reviews-102135748499657/

    -vital flow for prostate

    -vitalflow prostate really works

    -vitalflow prostate support reviews

    One thing I noticed when I was researching info on does vital
    flow work was the absence of appropriate details.

    Does vital flow work nevertheless is an subject that I know something
    about. This video therefore should be relevant and of interest to you.


    Follow our video clips about does vital flow work as well as other comparable topics on

    It’s an awesome post in favor of all the internet users; they will get advantage from it I am

  17. Hello just wanted to give you a quick heads up and let you
    know a few of the pictures aren’t loading properly. I’m not sure
    why but I think its a linking issue. I’ve tried it in two different internet browsers and both show the same outcome.

    Nicely put. Many thanks.

    Really all kinds of valuable information!

    Great knowledge Kudos.
    How long do I have to use this product before I see results?

    Remember, it’s critical to give Lean Belly
    3X an honest chance to work by taking it as recommended
    for at least 60 days. Like all Beyond 40 products, Lean Belly 3X is made with the highest quality ingredients,
    but no product will work miracles overnight.

    Review my webpage Lean belly 3x supplement side effects

  18. Hmm it appears like your site ate my first comment (it was extremely long) so I guess I’ll just sum it up what I had written and say, I’m thoroughly enjoying your blog.
    I as well am an aspiring blog blogger but I’m
    still new to the whole thing. Do you have any tips and hints for newbie blog writers?
    I’d genuinely appreciate it.

  19. Negatif SEO ile rakiplerinizin sitelerini kolaylıkla alt sıralara düşürebilir ve siz rakiplerinizin yerine geçebilirsiniz.

    Sizler için sevmediğiniz yada rakip sitelerinize ANTİ SEO çalışması yani Negatif SEO
    çalışması yapabilirim.

    With negative SEO, you can easily lower your competitors’ sites and you can replace your competitors.

    I can do ANTI SEO work, that is, Negative SEO work
    for you or your competitor sites that you do not like.

    Negatif SEO


Please enter your comment!
Please enter your name here